Privacy policy
Last updated: 23 March 2026
KSD Security ("we", "us", "our") operates this store and website and provides related products and services through Shopify.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, place an order, contact us, or otherwise use our services.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Who We Are
KSD Security is the data controller of your personal information for the purposes of applicable data protection law.
Contact details:
KSD Security
80 Smallbrook Queensway
Birmingham
B5 4LJ
United Kingdom
Email: KSD_S@OUTLOOK.COM
2. Personal Information We Collect
We may collect and process the following personal information:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment and transaction information
- Account information, if you create an account
- Messages or enquiries you send to us
- Technical information such as IP address, browser type, device information, and how you use our website
3. How We Collect Your Information
We collect personal information:
- Directly from you when you place an order, contact us, create an account, or submit information through our website
- Automatically when you browse our website, through cookies and similar technologies
- From Shopify and service providers who help us run our store, take payments, deliver orders, and manage the website
4. How We Use Your Personal Information
We use your personal information to:
- Process and fulfil your orders
- Take payment and provide order confirmations
- Arrange delivery and returns
- Respond to enquiries and provide customer support
- Maintain and improve our website and services
- Keep records of transactions
- Detect and prevent fraud or misuse
- Comply with legal and regulatory obligations
- Send marketing communications where permitted by law or where you have chosen to receive them
5. Our Lawful Bases for Processing
Where UK GDPR applies, we rely on the following lawful bases:
- Contract: where we need your information to process and deliver your order or provide customer support
- Legal obligation: where we need to keep records or comply with tax, accounting, or other legal requirements
- Legitimate interests: where it is necessary for us to operate, improve, and protect our business and website, provided your rights do not override those interests
- Consent: where required, such as for certain marketing or non-essential cookies
6. Sharing Your Personal Information
We may share your personal information with trusted third parties where necessary to operate our business, including:
- Shopify, which hosts our online store
- Payment providers
- Delivery and shipping providers
- IT, website, and fraud prevention service providers
- Professional advisers where necessary
- Authorities or regulators where required by law
We do not sell your personal information.
7. Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide and support the store, including hosting, checkout, payments, analytics, and other store functions.
You can read more about how Shopify handles personal information in Shopify’s own privacy information.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function, improve performance, understand how visitors use the site, and support marketing where enabled.
Where required by law, we will ask for your consent before using non-essential cookies.
You can usually control cookies through your browser settings and any cookie preferences banner shown on our website.
9. International Transfers
Some of our service providers, including Shopify and certain technical providers, may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take steps to ensure appropriate safeguards are in place as required by law.
10. How Long We Keep Your Information
We keep personal information only for as long as necessary for the purposes set out in this Privacy Policy, including:
- to provide our services to you
- to maintain business and financial records
- to resolve disputes
- to comply with legal, tax, accounting, and regulatory obligations
If we no longer need your information, we will securely delete or anonymise it.
11. Your Rights
Depending on where you live and the law that applies, you may have the right to:
- request access to the personal information we hold about you
- request correction of inaccurate personal information
- request deletion of your personal information
- request restriction of processing
- object to certain processing
- request transfer of your information where applicable
- withdraw consent where we rely on consent
To exercise any of these rights, please contact us at KSD_S@OUTLOOK.COM.
12. Marketing Communications
If you have opted in to receive marketing from us, you can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at KSD_S@OUTLOOK.COM.
We may still contact you about your orders, returns, or other non-marketing matters.
13. Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
14. Children’s Privacy
Our website and services are not intended for children, and we do not knowingly collect personal information from children.
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we recommend that you read their privacy policies before providing them with your personal information.
16. Complaints
If you have any concerns about how we use your personal information, please contact us first at KSD_S@OUTLOOK.COM.
If you are in the United Kingdom, you also have the right to complain to the Information Commissioner’s Office (ICO).
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or website functionality. Any updates will be posted on this page with the revised "Last updated" date.
KSD Security ("we", "us", "our") operates this store and website and provides related products and services through Shopify.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, place an order, contact us, or otherwise use our services.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Who We Are
KSD Security is the data controller of your personal information for the purposes of applicable data protection law.
Contact details:
KSD Security
80 Smallbrook Queensway
Birmingham
B5 4LJ
United Kingdom
Email: KSD_S@OUTLOOK.COM
2. Personal Information We Collect
We may collect and process the following personal information:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment and transaction information
- Account information, if you create an account
- Messages or enquiries you send to us
- Technical information such as IP address, browser type, device information, and how you use our website
3. How We Collect Your Information
We collect personal information:
- Directly from you when you place an order, contact us, create an account, or submit information through our website
- Automatically when you browse our website, through cookies and similar technologies
- From Shopify and service providers who help us run our store, take payments, deliver orders, and manage the website
4. How We Use Your Personal Information
We use your personal information to:
- Process and fulfil your orders
- Take payment and provide order confirmations
- Arrange delivery and returns
- Respond to enquiries and provide customer support
- Maintain and improve our website and services
- Keep records of transactions
- Detect and prevent fraud or misuse
- Comply with legal and regulatory obligations
- Send marketing communications where permitted by law or where you have chosen to receive them
5. Our Lawful Bases for Processing
Where UK GDPR applies, we rely on the following lawful bases:
- Contract: where we need your information to process and deliver your order or provide customer support
- Legal obligation: where we need to keep records or comply with tax, accounting, or other legal requirements
- Legitimate interests: where it is necessary for us to operate, improve, and protect our business and website, provided your rights do not override those interests
- Consent: where required, such as for certain marketing or non-essential cookies
6. Sharing Your Personal Information
We may share your personal information with trusted third parties where necessary to operate our business, including:
- Shopify, which hosts our online store
- Payment providers
- Delivery and shipping providers
- IT, website, and fraud prevention service providers
- Professional advisers where necessary
- Authorities or regulators where required by law
We do not sell your personal information.
7. Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide and support the store, including hosting, checkout, payments, analytics, and other store functions.
You can read more about how Shopify handles personal information in Shopify’s own privacy information.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function, improve performance, understand how visitors use the site, and support marketing where enabled.
Where required by law, we will ask for your consent before using non-essential cookies.
You can usually control cookies through your browser settings and any cookie preferences banner shown on our website.
9. International Transfers
Some of our service providers, including Shopify and certain technical providers, may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take steps to ensure appropriate safeguards are in place as required by law.
10. How Long We Keep Your Information
We keep personal information only for as long as necessary for the purposes set out in this Privacy Policy, including:
- to provide our services to you
- to maintain business and financial records
- to resolve disputes
- to comply with legal, tax, accounting, and regulatory obligations
If we no longer need your information, we will securely delete or anonymise it.
11. Your Rights
Depending on where you live and the law that applies, you may have the right to:
- request access to the personal information we hold about you
- request correction of inaccurate personal information
- request deletion of your personal information
- request restriction of processing
- object to certain processing
- request transfer of your information where applicable
- withdraw consent where we rely on consent
To exercise any of these rights, please contact us at KSD_S@OUTLOOK.COM.
12. Marketing Communications
If you have opted in to receive marketing from us, you can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at KSD_S@OUTLOOK.COM.
We may still contact you about your orders, returns, or other non-marketing matters.
13. Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
14. Children’s Privacy
Our website and services are not intended for children, and we do not knowingly collect personal information from children.
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we recommend that you read their privacy policies before providing them with your personal information.
16. Complaints
If you have any concerns about how we use your personal information, please contact us first at KSD_S@OUTLOOK.COM.
If you are in the United Kingdom, you also have the right to complain to the Information Commissioner’s Office (ICO).
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or website functionality. Any updates will be posted on this page with the revised "Last updated" date.
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