Terms of service

 

OVERVIEW

Welcome to KSD Security. The terms “we”, “us” and “our” refer to KSD Security. KSD Security operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with our services (the “Services”). KSD Security is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referred to within them (these “Terms”), set out the terms on which you may use our Services.

Please read these Terms carefully before using our Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and by our Privacy Policy, available at /policies/privacy-policy. If you do not agree to these Terms or our Privacy Policy, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you are using the Services with the consent of a parent or legal guardian where permitted.

To use certain parts of the Services, including placing an order, you may be asked to provide information such as your name, email address, billing address, shipping address, and payment details. You agree that all information you provide is accurate, current and complete, and that you are authorised to use any payment method you submit.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out through your account.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products as accurately as possible. However, colours, finishes, sizes, and product appearance may vary slightly depending on your screen, device settings, or the nature of the product itself.

All product descriptions, specifications, pricing and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities on any order.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase goods from us. We reserve the right to accept or reject any order. Your order is only accepted once we confirm acceptance and dispatch the goods.

We must receive payment in full before your order is accepted and dispatched. Please review your order carefully before submitting it, as we may not be able to amend or cancel an order once it has been processed.

If we are unable to accept your order, or if we need to amend or cancel it, we will attempt to contact you using the details provided at checkout.

Any returns, refunds or exchanges are subject to our Refund Policy, available at /policies/refund-policy.

SECTION 4 - PRICES AND BILLING

All prices shown on our website are subject to change without notice. The price payable for the goods will be the price displayed at the time your order is placed and will be confirmed in your order confirmation.

Unless otherwise stated, prices may exclude delivery charges, import duties, customs charges, or other fees that may apply to your order.

You agree to provide current, complete and accurate purchase and account information for all orders placed through our store. You also agree to update your details promptly so that we can complete your transaction and contact you if needed.

By placing an order, you confirm that you are authorised to use the payment method provided and that sufficient funds are available to cover the purchase.

SECTION 5 - SHIPPING AND DELIVERY

Any delivery dates or times provided are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs, weather, supply chain issues, or events outside our reasonable control.

Risk in the goods will pass to you on delivery, unless otherwise required by applicable law.

SECTION 6 - INTELLECTUAL PROPERTY

All content included within our Services, including text, graphics, logos, product images, website design, layout, and other materials, is owned by or licensed to KSD Security and is protected by intellectual property laws.

You may use our Services for your personal, lawful, and non-commercial use only. You must not reproduce, copy, distribute, modify, publish, display, sell, or otherwise exploit any part of our Services without our prior written permission.

“KSD Security” and any associated logos, product names, branding, and designs used on this website are our property or used under licence. Shopify’s name and logo are the property of Shopify and used in accordance with their applicable terms.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools or features operated by third parties. These are provided on an “as is” and “as available” basis, without any warranties, representations or endorsements by us.

Your use of any optional third-party tools is entirely at your own risk, and you should ensure that you understand and accept the relevant third party’s terms before using them.

SECTION 8 - THIRD-PARTY LINKS

Our Services may include links to third-party websites, applications, or services. We are not responsible for the content, accuracy, availability, or practices of any third-party websites or services.

If you access any third-party website through our Services, you do so at your own risk and should review their own terms and policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify, which enables us to provide the Services to you. However, any contract of sale formed through this store is between you and KSD Security, not with Shopify.

By using our Services, you acknowledge that Shopify is not responsible for the sale of products by us to you and is not liable for any loss, damage or claim arising from your purchase or use of goods sold through our store. This section reflects Shopify’s required wording about its role in hosting the store. :contentReference[oaicite:2]{index=2}

SECTION 10 - PRIVACY POLICY

All personal information collected through our Services is handled in accordance with our Privacy Policy, available at /policies/privacy-policy.

Because our store is hosted by Shopify, certain personal information may also be processed by Shopify in order to provide and improve the Services. You can read more about this in our Privacy Policy and in Shopify’s own privacy information. Shopify provides policy tools and customer privacy settings within the admin for merchants. :contentReference[oaicite:3]{index=3}

SECTION 11 - FEEDBACK

If you submit reviews, suggestions, comments, ideas, or other content to us (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish, and display that Feedback for the purpose of operating, improving, and promoting our business and Services.

You confirm that any Feedback you provide is accurate, does not infringe any third-party rights, and does not contain unlawful, abusive, defamatory, or harmful material.

We reserve the right, but are not obliged, to remove or edit Feedback that we reasonably believe is unlawful, misleading, offensive, or in breach of these Terms.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, delivery charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders where necessary.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes. You must not use the Services:

(a) in any way that breaches any applicable law or regulation;  
(b) to commit fraud or engage in misleading or deceptive conduct;  
(c) to infringe our intellectual property rights or the rights of others;  
(d) to transmit viruses, malware, or other malicious code;  
(e) to interfere with the security or proper working of the Services;  
(f) to collect or harvest personal information from other users without authority;  
(g) to spam, phish, scrape, crawl, or otherwise misuse the Services; or  
(h) to harass, abuse, threaten, or harm any person.

We reserve the right to suspend or terminate access to the Services where we reasonably believe these Terms have been breached.

SECTION 14 - TERMINATION

We may suspend or terminate your access to the Services at any time if we reasonably believe you have breached these Terms or misused the Services.

Termination will not affect any rights or obligations that accrued before termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

We aim to keep our website accurate, up to date, and available, but we do not guarantee that the Services will always be uninterrupted, error-free, or free from bugs.

To the extent permitted by law, the Services are provided on an “as is” and “as available” basis. Nothing in these Terms excludes or limits any rights you may have under applicable consumer law.

SECTION 16 - LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

Subject to the above, and to the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential loss arising out of or in connection with your use of the Services or any products purchased through the Services.

Our total liability to you for any claim arising out of or in connection with the Services or goods purchased through the Services shall, to the extent permitted by law, be limited to the amount paid by you for the relevant product or service.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless KSD Security, its affiliates, service providers, and agents from any claims, losses, damages, liabilities, and expenses arising out of your breach of these Terms, your misuse of the Services, or your violation of any law or third-party rights.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be severed and the remainder of the Terms shall continue in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

If we fail to exercise or enforce any right or provision of these Terms, that will not constitute a waiver of that right or provision.

These Terms, together with any policies referred to within them, form the entire agreement between you and us in relation to your use of the Services.

SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or subcontract our rights and obligations under these Terms where this does not reduce your legal rights.

SECTION 21 - GOVERNING LAW

These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of England and Wales.

If you are a consumer, you may bring legal proceedings in the courts of England and Wales or, if you live in Scotland or Northern Ireland, in the courts of your part of the United Kingdom.

SECTION 22 - HEADINGS

The headings used in these Terms are for convenience only and do not affect their interpretation.

SECTION 23 - CHANGES TO THESE TERMS

We reserve the right to update these Terms from time to time. Any changes will be posted on this page and will take effect from the date they are published, unless otherwise stated.

It is your responsibility to review these Terms periodically to stay informed of any updates.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms should be sent to us at KSD_S@OUTLOOK.COM.

KSD Security  
80 Smallbrook Queensway  
Birmingham B5 4LJ  
United Kingdom  
Email: KSD_S@OUTLOOK.COM